2025-09-05 02:44:34 - Support ticket created - Context: {"ticket_number":"TKT-20250905-57D1","user_id":1,"subject":"Not received my incentives 2","priority":"high"}
2025-09-05 02:45:09 - Ticket status updated - Context: {"ticket_id":2,"status":"pending","admin_id":1}
2025-09-05 02:45:21 - Admin reply added - Context: {"ticket_id":2,"admin_id":1,"is_internal":true}
2025-09-05 02:45:29 - Ticket status updated - Context: {"ticket_id":2,"status":"resolved","admin_id":1}
2025-09-05 02:45:44 - Support ticket reply added - Context: {"ticket_number":"TKT-20250905-57D1","user_id":1}
2025-09-05 02:46:01 - Ticket status updated - Context: {"ticket_id":2,"status":"resolved","admin_id":1}
2025-09-05 02:46:10 - Support ticket reply added - Context: {"ticket_number":"TKT-20250905-57D1","user_id":1}
2025-09-05 02:46:16 - Ticket status updated - Context: {"ticket_id":2,"status":"closed","admin_id":1}
2025-09-05 02:47:40 - User logout - Context: {"user_id":1,"email":"kmsreekavi@gmail.com"}
2025-09-05 03:34:37 - Admin login successful - Context: {"admin_id":1,"username":"admin","role":"super_admin"}
2025-09-05 03:34:47 - Admin logout - Context: {"admin_id":1}
2025-09-05 03:46:20 - SMS API Response - Context: {"url":"https:\/\/api.msg91.com\/api\/v5\/otp","http_code":200,"response":{"request_id":"356965697074744c796c7958","type":"success"}}
2025-09-05 03:51:39 - SMS API Response - Context: {"url":"https:\/\/api.msg91.com\/api\/v5\/otp","http_code":200,"response":{"request_id":"35696569754d654371717053","type":"success"}}
2025-09-05 04:12:04 - User login successful - Context: {"user_id":1,"email":"kmsreekavi@gmail.com","remember_me":false}
2025-09-05 04:12:04 - Onboarding points awarded - Context: {"user_id":1,"points":10}
2025-09-05 04:13:07 - OTP generated for mobile verification - Context: {"user_id":1,"mobile_number":"8056526579","otp_code":"531612"}
2025-09-05 04:13:23 - Onboarding points awarded - Context: {"user_id":1,"points":10}
2025-09-05 04:14:02 - Profiler points awarded - Context: {"user_id":1,"section":"personal_background","points":5}
2025-09-05 04:14:02 - Onboarding points awarded - Context: {"user_id":1,"points":10}
2025-09-05 04:14:37 - Onboarding points awarded - Context: {"user_id":1,"points":10}
2025-09-05 04:14:56 - Onboarding points awarded - Context: {"user_id":1,"points":10}
2025-09-05 04:16:10 - Onboarding points awarded - Context: {"user_id":1,"points":10}
2025-09-05 04:54:35 - Admin login successful - Context: {"admin_id":1,"username":"admin","role":"super_admin"}
2025-09-05 04:54:49 - Error updating ticket status - Context: {"ticket_id":2,"error":"SQLSTATE[HY000]: General error: 1267 Illegal mix of collations (utf8mb4_general_ci,COERCIBLE) and (utf8mb4_unicode_ci,COERCIBLE) for operation '='"}
2025-09-05 04:57:17 - Error updating ticket status - Context: {"ticket_id":2,"error":"SQLSTATE[HY000]: General error: 1267 Illegal mix of collations (utf8mb4_general_ci,COERCIBLE) and (utf8mb4_unicode_ci,COERCIBLE) for operation '='"}
2025-09-05 04:58:13 - Ticket status updated - Context: {"ticket_id":2,"status":"pending","admin_id":1}
2025-09-05 04:59:48 - User login successful - Context: {"user_id":1,"email":"kmsreekavi@gmail.com","remember_me":false}
2025-09-05 04:59:48 - Onboarding points awarded - Context: {"user_id":1,"points":10}
2025-09-05 05:16:32 - Profiler points awarded - Context: {"user_id":1,"section":"shopping_lifestyle","points":5}
2025-09-05 05:17:05 - User login successful - Context: {"user_id":1,"email":"kmsreekavi@gmail.com","remember_me":false}
2025-09-05 05:18:13 - Profiler points awarded - Context: {"user_id":1,"section":"technology_digital","points":5}
2025-09-05 05:19:06 - Admin logout - Context: {"admin_id":1}
2025-09-05 05:19:51 - User login successful - Context: {"user_id":1,"email":"kmsreekavi@gmail.com","remember_me":false}
2025-09-05 05:20:13 - OTP generated for mobile verification - Context: {"user_id":1,"mobile_number":"8056526579","otp_code":"215386"}
2025-09-05 05:22:15 - User logout - Context: {"user_id":1,"email":"kmsreekavi@gmail.com"}
2025-09-05 05:22:22 - User login successful - Context: {"user_id":1,"email":"kmsreekavi@gmail.com","remember_me":false}
2025-09-05 05:26:37 - Admin login successful - Context: {"admin_id":1,"username":"admin","role":"super_admin"}
2025-09-05 05:27:06 - Ticket status updated - Context: {"ticket_id":2,"status":"resolved","admin_id":1}
2025-09-05 05:27:55 - Admin logout - Context: {"admin_id":1}
2025-09-05 05:27:59 - Admin login successful - Context: {"admin_id":1,"username":"admin","role":"super_admin"}
2025-09-05 05:28:14 - Ticket status updated - Context: {"ticket_id":2,"status":"pending","admin_id":1}
2025-09-05 05:28:29 - Ticket status updated - Context: {"ticket_id":1,"status":"open","admin_id":1}
2025-09-05 05:28:47 - Admin logout - Context: {"admin_id":1}
2025-09-05 07:00:35 - Contact form submission - Context: {"name":"Benjamin Hardie","email":"plrpowerhouse@moredollar.info","subject":"Survey Questions","message":"Hey,\r\n\r\nWhy spend months scripting, filming, and editing ebook content when you can instantly unlock..."}
2025-09-05 14:44:15 - User login successful - Context: {"user_id":1,"email":"kmsreekavi@gmail.com","remember_me":false}
2025-09-05 14:59:38 - Admin login failed - Context: {"username":"kmsreekavi@gmail.com"}
2025-09-05 14:59:43 - Admin login failed - Context: {"username":"kmsreekavi@gmail.com"}
2025-09-05 14:59:46 - Admin login successful - Context: {"admin_id":1,"username":"admin","role":"super_admin"}
2025-09-05 14:59:54 - Ticket status updated - Context: {"ticket_id":2,"status":"pending","admin_id":1}
2025-09-05 15:00:45 - User login successful - Context: {"user_id":1,"email":"kmsreekavi@gmail.com","remember_me":false}
2025-09-05 15:03:42 - Support ticket reply added - Context: {"ticket_number":"TKT-20250905-57D1","user_id":1}
2025-09-05 15:07:28 - Ticket status updated - Context: {"ticket_id":1,"status":"pending","admin_id":1}