At Relevant Reflex, we take data security seriously. This page outlines the measures we implement to protect your information and maintain the confidentiality, integrity, and availability of your data.
1. Data Encryption
All data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS protocols:
- In Transit: 256-bit SSL encryption for all connections
- At Rest: Database encryption using AES-256
- Backups: All backups are encrypted before storage
2. Access Controls
We implement strict access controls to ensure only authorized personnel can access your data:
- Role-based access control (RBAC) for all systems
- Multi-factor authentication for administrative access
- Regular access reviews and audits
- Principle of least privilege for all accounts
3. Infrastructure Security
Our infrastructure is designed with security at its core:
- Hosted in secure, certified data centers
- Regular security patches and updates
- Firewalls and intrusion detection systems
- DDoS protection and mitigation
- Network segmentation and isolation
4. Data Backups
We maintain comprehensive backup procedures:
- Daily automated backups of all data
- Geographically distributed backup storage
- Regular backup restoration testing
- 30-day backup retention period
5. Application Security
Our applications are built with security best practices:
- Regular security assessments and penetration testing
- Protection against common vulnerabilities (OWASP Top 10)
- Input validation and sanitization
- SQL injection and XSS prevention
- Session management and CSRF protection
6. Monitoring and Logging
We continuously monitor our systems for security threats:
- 24/7 security monitoring and alerting
- Comprehensive audit logging of all access
- Automated threat detection systems
- Regular security log reviews
7. Incident Response
We have a formal incident response plan:
- Documented procedures for security incidents
- Rapid response team available 24/7
- Client notification within 72 hours of breach discovery
- Post-incident analysis and remediation
8. Employee Training
All employees receive security training:
- Security awareness training for all staff
- Specialized training for technical teams
- Regular security updates and refresher courses
- Background checks for all employees
9. Compliance
We adhere to industry standards and regulations:
- GDPR compliance for EU data
- Regular security audits and assessments
- Documentation of security policies and procedures
- Vendor security assessments
10. Your Responsibilities
You can help keep your data secure by:
- Using strong, unique passwords
- Not sharing your login credentials
- Logging out when using shared computers
- Reporting any suspicious activity immediately
- Keeping your contact information up to date
Questions About Security?
If you have questions about our security practices or need to report a security concern, please contact:
Security Team: security@relevantreflex.com
Support: support@relevantreflex.com